Name: Francis Retail
Address: 13544 Imperial Highway, Ste B, Santa Fe Springs, CA, 90670, US
Telephone: (562) 568-8883
Rating: 5.0

Question 1

What's the difference between clearance and overstock at Francis Retail?

Accepted Answer

Our "clearance" section is items we need to move fast — usually because the next truckload is coming and we need floor space. Those pieces are already discounted further below our normal liquidation price. "Overstock" is brand-new surplus from retailers. Clearance items can be any condition grade; overstock is always brand-new sealed. Coronita bargain-hunters check clearance weekly.

Question 2

Is Francis Retail a legitimate place to buy warehouse?

Accepted Answer

Yes. Francis Retail LLC is a registered California business at 13544 Imperial Highway, Ste B, Santa Fe Springs. We have 50+ five-star Google reviews, a physical warehouse you can visit, and a real phone number answered by real people: (562) 568-8883. Coronita customers walk in daily to verify for themselves before buying warehouse online.

Question 3

Where does your Coronita-area liquidation furniture actually come from?

Accepted Answer

Costco liquidation, Amazon returns, Wayfair overstock, regional distributor closeouts. When a retailer needs warehouse space cleared, they sell by the truckload. We're one of the buyers in Southern California. That's how Coronita customers end up with a Costco-brand sectional for $700 that was $2,500 in the Costco warehouse last month.

Question 4

Can I inspect warehouse in person before buying?

Accepted Answer

Absolutely. Drop by during business hours and inspect any piece on the floor. You can sit on it, open drawers, check hardware, whatever you need. Coronita is 30 miles out — close enough that a lot of our customers come to inspect before buying online. No appointment required for walk-ins.

Question 5

What's the sales tax on warehouse delivered to Coronita?

Accepted Answer

Sales tax is computed live based on destination. For a Coronita delivery address, the tax is the city's or Riverside County rate. For pickup, it's Santa Fe Springs' 10.75%. The checkout page shows the exact rate before you pay — no surprises on the receipt.

Question 6

What's your return policy on warehouse?

Accepted Answer

Three tiers: (1) Damage/defect — report within 48 hours with photos to returns@francisretail.com; our team reviews it and chooses the fix — parts, repair, replacement, partial credit, or a return with refund — at no cost to you. (2) Change of mind on warehouse — 7 days with our authorization, eligible Brand New / Open Box grades only, item must be unused and resalable, you pay the return transport, 15-30% restocking fee applies. (3) As-Is / For Parts items are final sale (always disclosed on the product page). Full policy at francisretail.com/returns.

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